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Having Trouble Motivating Others? Try WIIFM
by: Della Menechella
Recently my fourteen-year old son
Matt dressed up as Santa Claus and attended a Christmas caroling
event for one of my professional organizations. Was my son excited
about the idea of spending one of his evenings singing to seniors
instead of being with his friends? Not really. Then how did I get
Matt to agree so readily to come to the event and play Santa? It was
easy; I told him that after we finish caroling we all go back to our
host facility and enjoy delicious food. That was enough for Matt. He
heard the word food and was ready and willing to go. I could have
tried to motivate Matt by telling him what a wonderful thing he
would be doing by making so many people happy. While Matt is a
caring teenager, that argument would not have been enough to get him
to go. However, tell a teenage boy that there will be good food
where you are going and you can get him to do almost anything. I
motivated my son to participate in this activity by considering his
WIIFM or What’s In It For Me
During my workshops, managers and
leaders often complain that many of the people in their groups are
‘just not motivated.’ This is not a true statement. Everyone is
motivated by something. The trick is to find out what motivates an
individual and demonstrate how he/she will gain that outcome by
doing what you suggest. Find out his/her WIIFM. It is very difficult
to lead people to move forward in thought or deed unless you connect
it with what is important to them. People accept new ideas or take
action only when they can see how they will benefit from what you
are saying. To be persuasive, you must convince them of the benefits
they will gain by adopting your ideas or doing what you recommend.
One of the big mistakes people make
is to think that others are motivated by the same things that
motivate us. This is rarely true. If we try to persuade others by
what motivates us, our words will fall on deaf ears. We must find
out what is important to the individual and then we will find they
are all ears. Aristotle said, “The fool tells me his reason; the
wise man persuades me with my own.”
We might not always agree with what
is important to another person, however, there should be no judgment
placed on someone’s motivation. People have a right to their own
opinions. We need to take the time to discover what is important to
the individual and then link it to where we want that person to go.
A word of caution – when you are operating at the level of
motivation, you are dealing with a person’s closely held values. We
must be sure this is a win-win situation for everyone concerned.
So the next time you have trouble
motivating people, try to see it from their point of view. How can
they benefit from what you want them to do? When you use WIIFM you
will find that it is very easy and even enjoyable to motivate others
because you are helping them get what they want while simultaneously
accomplishing your own objectives. As for my son, he is already
planning to attend this year’s caroling event because he wants to
partake of that wonderful food.
About The Author
Della Menechella is a speaker, author, and trainer who
inspires people to achieve greater success from the inside out.
She is a contributing author to Thriving in the Midst of Change
and the author of the videotape The Twelve Commandments of Goal
Setting. She can be reached at
della@dellamenechella.com. Subscribe to free Peak
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